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Dell Precision T1700 with Raid

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I bought a Crucial 1000GB MX500 and I am trying to clone my 1000GB HDD to SSD.  I have a Dell Precision T1700 small form factor.

I was able to go through the software and clone my old disk to my new disk.  After about 2.5 hours everything completed successfully.

When I take out the old drive and connect my new SSD drive, the PC just locks up.

I've tried turning off and on iefi safeboot and it didnt make a difference.  I've tried making a usb recovery drive and booting into that, but the computer continues to lock us when the SSD is plugged into the PC through the sata cables.

The only time I am able to log into the PC is when the HDD drive is plugged in.

The only thing that seems strange in my process is that when I am using the clone took, my source drive reads as RAID.  This machine has only ever had 1 hard drive in it so I am not sure how the RAID would be used.

My goal is to move my OS & apps to the SSD drive without having to reinstall the OS and everything else.

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Steven, a number of questions and comments to make at this point.

Have you created a full disk backup of your working 1TB HDD drive?  If not, then please make this a priority action to do - this is your safety net in case anything goes wrong or mistakes are made etc!  The backup should be stored on another unrelated drive such as an external USB storage drive.

KB 63239: Acronis True Image 2020: how to back up entire computer

KB 63252: Acronis True Image 2020: how to back up files or disks

For this type of migration from HDD to SSD I would not use Cloning personally and haven't done so when doing the same type of migration for my own PC's.

This is where using Backup & Recovery is a far better option, in part because when doing the Recovery, the original, working HDD can be removed from the PC and put away in a cupboard safe well away from any actions being performed, and also because you will be Recovering to the new SSD in the physical location where it will need to be installed to boot correctly.

Before embarking on Backup & Recovery, you need to establish the BIOS boot mode of the PC being used by your Windows OS.  To do this, run the command: msinfo32 in Windows then look at the right panel of the report it produces for BIOS mode - this should say UEFI for most modern systems, else for older PC's can say either Legacy or name of the HDD maker / model.

Once you have correctly identified the BIOS boot mode, then this is how the Acronis Rescue Media also need to be booted when performing the Recovery.

KB 59877: Acronis True Image: how to distinguish between UEFI and Legacy BIOS boot modes of Acronis Bootable Media

Next, you should be creating the 'Simple' Windows PE version of the rescue media and doing this on the PC where you are migrating from the HDD to SSD so that the correct device drivers are found from the Windows Recovery Environment of that PC.

KB 63226: Acronis True Image 2020: how to create bootable media

Assuming that you have actioned the above points, including having made a full Disk backup of the working HDD, then the next actions are:

Do a full shutdown of the PC (press & hold a Shift key while clicking on Shutdown).

Remove the working HDD and replace it by the new SSD (assuming both are of the same type, i.e. both SATA internal drives).

Next, boot the PC from the Acronis 'Simple' Rescue Media and confirm that you are able to see the new SSD drive by clicking on the Backup option. 

If the SSD is shown, then because you have previously tried to Clone the HDD to it, then I would recommend clicking on the Tools > Add new disk option in the Acronis menu, then selecting the new SSD and preparing it using the correct partition scheme as identified for the BIOS boot mode earlier, i.e. UEFI = GPT, else Legacy = MBR.  There is no need to create any partitions on the SSD as these would be wiped by the Recovery, so leave the drive space as being 'Unallocated'.

If all the above has been successful, then you can click on Recovery (with your external backup storage drive connected that has the backup image of the HDD) and perform a restore of the HDD backup image to the new SSD.

KB 63295: Acronis True Image 2020: How to restore your computer with WinPE-based or WinRE-based media

Once the Recovery is complete, it should show that it was Successful.

Before exiting from the Acronis application, click on Logs in the Menu, and just check that the logs confirm that all was successful too!

Finally, remove the Acronis rescue media, disconnect the storage drive and exit from the Acronis application which should trigger a PC restart and boot up into Windows from the SSD.