Skip to main content

Error mounting TIB file

Thread needs solution

Hello - i continue to get an error while attempting to mount a tib back up image from windows explorer right click menu. The application Acronis 2019 reports an error "Cannot assign a drive letter to a partition from the backup archive". Annoying!  Anyone have a solution i can try?  Thanks

0 Users found this helpful

Carolyn, welcome to these public User Forums.

First question: does your .tib file include a disk partition to allow for it to be mounted?  If this is a Files & Folders backup .tib file, then there are no partitions and it cannot be mounted!

Next question: are you able to mount any other Disks & Partitions backup .tib files successfully or not?

If you cannot mount valid Disks & Partitions .tib backup files, then a Repair Install is the first action you should consider trying.

See KB 60915: Acronis True Image: repairing program settings - which has details of various repair steps that can be used, including doing the repair install.