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Excessive Backup Times.

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I am posting this in hopes of helping others. I FOUND a Solution to this on-going issue.

I noticed my Partition Backups started running DAYS. 2 Tb would take 18 days, estimated time left.

The CPU would show 1-2% usage and disk I/O barely showed. 

I researched here and MS looking for issues. After Verifying MS was OK (cache on disks, Crystal Disk performance tool, Virtual memory, power settings (max performance), USB and PCI power saving turned off). 

Then I looked at TI2018. Turned off Compression. Changed the type. The location of the backup. NOTHING.

Remembering Full Partition backups use the SCRIPT files in C:\ProgramData\Acronis\TrueImageHome\Scripts for configuration for the Background processing system, I reviewed the files.

I found the problem. That 18 day backup is now a 4.5 hour process.

The issue is this one line in the STREAMS Section. The value was set for 1,000, so like 1 mbps. Compared to other Partition backups that worked, they have values like 124,999 or 14,999.

Using 0 allows the MAX available. This appears to be a throttling setting, but you cannot change it on the interface. Only in this script file and HOW and WHAT changed it to the 1,000 setting?

<stream_options allow_silent_media="false" cache_network_write="false" compression_level="normal" encryption_algorithm="none" format="tib" freespace="524288000" ignore_bad_sectors="false" reattempt_count="5" reattempt_on="true" reattempt_pausesec="30" silent_asz_cleanup="true" silent_mode="false" type="disk" ver="1">
                        <net_speed_limit speed_limit_mode="kilobits" value="0" />

                        <disk_speed_limit speed_limit_mode="absolute" value="0" />

                        <traffic_quota_limit traffic_quota_limit_period="month" value="0" />
                    </stream_options>

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Michael, thanks for sharing this resolution here and in the other topic.

One issue that users need to be aware of is that Acronis Active Protection will try to prevent them from saving any changes made to the Scripts .tib.tis files if this is enabled.

For most ATI versions, you can simply select to turn off AAP from the ATI GUI to make such a change but with later ACPHO versions, this is not effective and even when turned off these files are 'protected' unless action is taken to disable the background Windows service for AAP, which in turn may need Windows to be restarted.

Steve Smith wrote:

Michael, thanks for sharing this resolution here and in the other topic.

One issue that users need to be aware of is that Acronis Active Protection will try to prevent them from saving any changes made to the Scripts .tib.tis files if this is enabled.

For most ATI versions, you can simply select to turn off AAP from the ATI GUI to make such a change but with later ACPHO versions, this is not effective and even when turned off these files are 'protected' unless action is taken to disable the background Windows service for AAP, which in turn may need Windows to be restarted.

Thanks! Yes, also you need to run NOTEPAD as ADMINISTRATOR to save the files. You need to change the Notepad selection to ALL files (*.*) to see these files.

As well I stop the Protection as stated or it does stop you.

I stop and restart the Acronis services running on Windows to reset the 'background processor' (I forget the name of the actual app, it schedules the processes and is configured when you save or change the backup options) since it needs to pull new versions of the Config.

Any idea what the 'Backup Validation' files are in that directory? Is that the 'run validation after backup' 'adnvanced option' being clicked to on?

 

Michael, the backup validation files will be as described though this is just my guess as I very rarely ever use validation!