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Failed cloning need help

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Hello everyone.

I've recently bought a crucial mx500 2T to replace my old SSD of 128 GO  that barely managed to store windows and was constantly full.

On the official Crucial webpage, I was advised to use Acronis to clone my disk which I did.

Unfortunatly in the middle of the cloning process there is always an error, and no matter what I do the cloning fails.

Here are a screenshot followed by the log provided by Acronis of what happen (sorry the screenshot is in french but you can get the gist of what's going on)

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Two things I noticed is the mention of CRC error and VSS. I do not understand the rest of it as I do not understand the language it is written in. However, the first thing I would try running Acronis VSS doctor. CRC error suggests some form of data corruption.

Ian

IanL-S wrote:

Two things I noticed is the mention of CRC error and VSS. I do not understand the rest of it as I do not understand the language it is written in. However, the first thing I would try running Acronis VSS doctor. CRC error suggests some form of data corruption.

Ian

Hello Ian and thanks for the quick answer.

I ran Acronis VSS doctor as you advised and I got an error saying that my disk has a failing block.
After a couple of online search I ended up doing a chkdsk + chkdsk /scan on my drive which apparently fixed some of my problems since the pop-up error in my screenshot no longer appear when I tried to clone my SSD, so thanks a lot for that.

However the cloning of my disk still failed at the end, so I guess there must be some sort of other error.
I attached the latest log in English this time I think, sorry for that.

 

Attachment Size
609643-349429.log 6.75 KB

Thanks for the log file. I am not an expert in interpreting Acronis log file.

I suspect the following line explains the failure:

2022-09-11T16:44:23:075+02:00 14668 E000101F6: Error 0x101f6: A format/resize error. 

 There is nothing in the knowledge base that deals with this error when using ATI/ACPHO, but there there may a hint in 59416: Acronis Cyber Protect Cloud, Acronis Cyber Backup: recovery of disks or volumes fails with "Resize error". Hopefully your backup is not corrupt which is a possibility suggested in that document. If possible, do the cloning without resizing the partitions - then use Mintool Disk Wizard Free to move the recovery partition to the end of the drive, then resize the system partition.

Give the problems you are having, I would do a backup and restore than attempting to clone, as sometimes cloning can go pear shaped. Remove the old drive, install the new drive than do the recovery.

A "OnDaError" is also mentioned in the log file - nothing in the knowledge base about such an error other than in relation to boot camp partition on a MAC: 61553: Acronis True Image (Mac): Cloning fails with "MFT bitmap corrupted" or "Format/resize error" or "The file is corrupted". I assume that you are not using a MAC, so not likely to be of much help.

There is also the follwing in the log file:

| error 0x70001: Internal error: source drive not specified

The "source drive not specified" is intriguing, but I have no idea what it is referring to - there is nothing in the knowledge base about such an error.

Later in the file there is this message:

2022-09-11T16:44:23:077+02:00 14668 I000101F8: Pending operation 62 started: 'Copying MBR'.

2022-09-11T16:44:23:210+02:00 14668 I001D0000: Fixing operating system bootability.

2022-09-11T16:44:23:233+02:00 14668 I001D0000: The operating system bootability has been fixed.

2022-09-11T16:44:23:293+02:00 14668 E013C0005: Error 0x13c0005: Operation has completed with errors.

Which indicates that there was a "system bootability" issue which is said to be fixed, but is this subject to the subsequent statement that the operating has been completed with errors.

Ian