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Hi, I'm new here and have a backup issue.  I am running Acronis True Image 2021 which I am told is out of support.

 

I create a backup of files I store on my NAS.  They can be accessed throough Acronis and I can even create new folders.

When I run a backup the log reports "File or folder not found".  When I look at my NAS log there is a login failure message.

I have updated my Credentials Manager on Windows 11 to reflect the administrator uid/password.

When Acronis cannot login used to get a prompt.  Is there any way I can reset the credentials in Acronis.

Regards,

Alex Kara

 

0 Users found this helpful

Hello Alex Kara!

Please direct your question to the True Image / ACPHO forums: https://forum.acronis.com/forum/acronis-true-image-discussions/acronis-…

-- Peter