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File System Error during backup

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Hi All,

I have recently purchased the Acronis True Image 2020 and tried to backup.

I received the error message shown in the attached picture "File system Error is found".

I have checked the disk for both External Harddisk and Laptop harddisk, Both are OK.

May I check what will be the potential caused?

Thanks in advance!

Attachment Size
Backup_ErrorMessage.png 39.2 KB
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welcome to these public User Forums.

Your screen image looks to show that you are doing an 'Entire PC' type backup, that can include all connected drives.

Try clicking through on the Source panel, then on Disks & Partitions, and then try to back up each individual drive and partition one by one until you find which one is giving the error message about the file system?

I would suspect that it may be one of the hidden / system partitions that does not normally have a drive letter, therefore is not checked by using CHKDSK.

Once you have identified where the error is coming from, then you can do further checks.