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Full Backup is not shown in recovery mode (when booting)

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Hello,

I created a backup in Acronis True Image 2019 and it validated successfully. It is shown in the recovery tab.

But when booting from the external hd, i can not choose any backup in recovery mode.

I use a password for my backup and was not prompted for it.

 

Many Thanks for your help!

 

Matthias

0 Users found this helpful

Matthias, would you please explain how you are attempting to do the recovery. You mention booting from an external HDD, is this a drive on which you created the Acronis Recovery media? What version of the recovery media is it - Windows RE, Windows PE or Linux. (I assume you are not using Acronis Secure zone.)

Please also advise the OS you are running, for example Widows 10 Pro x64 Version 20H2 build 19042.928.

Where is the backup located, on an internal drive, USB HDD or on a NAS?

Ian