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Had to re-install Windows 11 - how can I access my backups to restore files

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I had to do a full reinstall of Win 11 yesterday.

I need to restore some files from a backup of few weeks ago.

When I open Acronis and select Recovery it says there's no data to recover.

I can see all the Acronis backups on my external HDD but can't access them via Acronis.

How can I get my files back please?

 

Thanks

Pete

0 Users found this helpful

See KB 65547: Acronis True Image 2021: how to restore files from a backup (Windows) and scroll down the page to 'How to restore files in File Explorer' which you should find easier to use if only wanting to recover some files, allowing you to use normal Copy & Paste commands.

The other approach is as described in KB 60918: Acronis Cyber Protect Home Office, Acronis True Image: adding a previously created backup to the backups list