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I Must Be Doing Something Wrong....

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I am having a frustrating time cloning a hard drive to a new SSD drive and having the process work.

I am trying to clone the bootable partition from a Seagate SSHD 2TB drive to a Crucial BX500 2TB SSD drive. Everything looks like its running fine however when the process is don the Crucial SSD drive shows as being empty and totally un-allocated.

Am I doing something wrong? If so what do I need to do to get the new drive to be bootable?

Thanks in advance

Brad

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Brad, welcome to these public User Forums.

Please confirm what version of ATI you are using here?  Is it ATI 2020 #25700 per this forum or do you have a different version?

Next what type of computer is involved for this clone operation?  Is it a desktop/tower PC or is it a laptop / notebook?

How are you attempting to perform the clone operation?  Is this from within Windows using ATI or are you booting from the Acronis rescue media?

Finally, what exactly are you trying to do here?  Cloning is intended to be a direct duplicate copy of an entire disk drive with all partitions from a source drive to a target drive.

As I understand the Crucial BX500 2TB SSD is a 2.5" laptop drive, therefore it should be installed inside the laptop before doing any clone using the Acronis rescue media with the original Seagate SSHD drive connected externally.

Please see KB 56634: Acronis True Image: how to clone a disk - and review the step by step guide given there.

Note: the first section of the above KB document directs laptop users to KB 2931: How to clone a laptop hard drive - and has the following paragraph:

It is recommended to put the new drive in the laptop first, and connect the old drive via USB. Otherwise you will may not be able to boot from the new cloned drive, as Acronis True Image will apply a bootability fix to the new disk and adjust the boot settings of the target drive to boot from USB. If the new disk is inside the laptop, the boot settings will be automatically adjusted to boot from internal disk. As such, hard disk bays cannot be used for target disks. For example, if you have a target hard disk (i.e. the new disk to which you clone, and from which you intend to boot the machine) in a bay, and not physically inside the laptop, the target hard disk will be unbootable after the cloning.

See KB 63226: Acronis True Image 2020: how to create bootable media

KB 59877: Acronis True Image: how to distinguish between UEFI and Legacy BIOS boot modes of Acronis Bootable Media