Image created with bootable usb stick not visible on the hard disk
I created an image with a bootable usb stick with Acronis True Image 2020 on an external usb hard drive, formated with NTFS. After completion I started the PC and searched for the image, but I didn't find it. However, the free disk space was 8GB less. After them I called up the properties of the drive and search for errors. The troubleshooting found errors and asked me, if they should be repaired. I clicked Yes. Then came the message that the error can not be repaired. But I can repair the drive the next time I restart it. I clicked yes and restarted the PC. Now I can see a file with the extension .tibx but it has 0 bytes. What is causing this problem? The hard drive is fine and works well. regards Michael


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Hello Steve,
thank you for your answer.
I made a new backup and followed your instructions and now it works fine. I would never have figured out what is causing this problem.
regards
Michael
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