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Issue restoring image

Thread needs solution

My computer has been working fine until today.

When it started I got a message saying:
Status: 0xc000000e
Info: a required device isn't connected or can't be accessed

I assume this indicates a hardware issue. I tried restoring an Image I made yesterday made using ATI 2020 but this made no difference. I restored the whole drive including all partitions

Unfortunately I can't access the to computer to get the info of the components. It was running Windows 11 and I built it about 3 or 4 years ago. Any help is trouble shooting the issue will be much appreciated.

Many thanks

0 Users found this helpful

Martin, the error code does indicate some form of hardware issue or perhaps a BIOS configuration one.

See webpage: How to fix error 0xc000000e, Your PC needs to be repaired, on Windows 11/10 - which offers a number of suggestions on how to investigate / resolve this issue.

I would suggest checking in the BIOS first to see if your boot disk is being shown / recognised as you will not be able to do any restore unless the drive is accessible.

Note: in the BIOS, if you have a UEFI boot system, the boot device should show as 'Windows Boot Manager' from the boot disk drive.