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low speed

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I tried to back up my files (147GB) to Acronis cloud. It takes more than an hour to finish 10MB. Also, it says the back up process will resume spontaneously when the PC is turned on again. But it doesn't when I turn on?

 

i have stable internet connection 20mbit upload\download through speedtest

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Joan, welcome to these public User Forums.

What type of files are you uploading to the Cloud, i.e. are these files that are already highly compressed such as images, music, videos?

Are you using the nearest Acronis cloud Data Centre to your physical location, i.e. I live in England and my Data Centre used is London?

According to the Upload time calculator website, it would take over 17 hours to upload your 147GB at 20 Mbps upload assuming this could be performed at a constand upload rate without any pauses for data gathering etc.