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Mounting availability affected by backup name.

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I'm new to True Image so this may be a silly question. I have a backup folder with daily full image backups. When I right click on the tibx files only the first file shows a mount option. It has the name My backup.tibx. The others files have names like My backup-0001.tibx. I find if I remove the -0001 from the name the file will mount. What's going on here? Is True Image thinking My backup-0001.tibx is an incremental file?

By the way, I was initially using incremental backups but when I tried to mount the file it only showed the original full backup of the chain, so was out of date. Is this normal? Seems wrong to me.

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Alan, ATI 2020 does not support mounting of .tibx files officially as this is a known limitation for this version, so anything you see is essentially pot luck!

ATI 2021 currently in Beta testing is bringing back the mount option for .tibx files.

You should not be renaming .tibx files, removing the suffix numbers etc as this will cause more problems than it solves!

See the following KB documents published by Acronis with regards to .tibx files.

KB 63518: Acronis True Image 2020: do not delete first tibx file

KB 63227: Acronis True Image: Do not delete .TIB or .TIBX files outside of Acronis True Image

KB 63498: Acronis True Image 2020: new tibx backup format FAQ

KB 63425: Acronis True Image 2020: Limitations of tibx backups

KB 63516: Acronis True Image 2020: Incremental backups do not create separate files when using new backup format

KB 63445: Acronis True Image 2020: how to view and manage backup versions in new backup format

KB 63444: Acronis True Image 2020: tibx backups in local destinations

KB 63613: Acronis True Image: local backups are not available for recovery if "metadata" file appears in the backup destination - if you see metadata file(s).