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Moving to EASEUS To Do Workstation - ATI no longer useable

Thread solved

After many years of using ATI I have today been forced to uninstall it and install EaseUS To Do Workstation (which I rejected some time ago as an inferior product to ATI). However Cyber Protect is crippling what is a powerful machine to the point where it is no longer useable.

I'll keep calling back here to see if this gets fixed (or they just allow it to be disabled) and if so I'll change back,

Meanwhile thanks to those who have assisted me here, but a special hats off to Steve Smith.

 

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I sympathise. I too moved over to Easus ToDo a short while ago, when Acronis stopped cloning my drives properly.

@Yorke Man, which product are you using, ATI 2021 or ATI 2020? I suspect you are using 2021, which is confusing as this post is in the ATI 2020 forum.

If are/were using ATI 2021 the problems are due to the badly broken Cyber Security features; there could also be issues with Active Protection slowing down things but this should not impact on the running of a backup task.

Ian

Hi Ian

To be clear, it was not the impact on backup tasks per se, but generally, whether or not a backup was running.  For no obvious reason Cyber Protect would burst into action randomly and block everything.  With my CPU, memory and especially the EVO (see below), backup throughput itself was pretty good - this was why I went with ATI initially.

Rather oddly, it became really problematical with ATI 2020_20770 which I installed originally on 20 Sep 19. It evolved from a minor annoyance to (latterly) crippling - which may be something to  do with changes to software on the machine / my usage / traffic with my UNIX server . I don't know. I did for example at one point have a lot of problems caused by clashes between an audio ASIO driver and Bonjour (which I  then disabled), so it may be a clash somewhere.

The spec is w10 Pro / Asus Z390 mobo, 32GB Corsair memory / i9-990K cpu  running typically at 4.8GHz/ Samsung 970 EVO+ NVMe SSD/ 3x 2Tb WD Black/ AMD Radeon Pro W3100 (weak, but I'm not a gamer...) . Task Manager and Process Explorer (Sys Internals) nailed it down primarily to huge disc accessing and 14% CPU from Cyber Protect. Applications requiring the power are in  music production (hardware with special drivers MOTU 828 / MOTU M4  audio iface/ MioXM midi over ethernet)

Since  removing 20770, and installing TDW, I also downloaded ATI 2021-30480 to test it (at the weekend). Active Protection is off, and so far the issue has not returned. But given the comments on 2021, I'll stay with TDW for now, and I'm not inclined to have the upheaval of re-installing 20770.

I had over 40 separate ATI backup 'scripts' moving data around,  so changing it again is a real pain, and the optimal strategy from a personal  time usage angle is to live with TDW pro-tem, and come back here regularly to check for a post which says "ATI-2021-45999 is magic", and then switch back.

BTW, my wifes little DELL box works ok with 2021 (she pressed update when it asked her to..) 

Many thanks for your input !

 

Please note that ATI 2020 build 20770 is an early build with bugs!  There were 4 later builds released by Acronis after 20770, namely, 21400, 22510, 22840 (via devs only) and final 25700.

If you do go back to ATI 2020 then please download the 25700 final build to use.

I would recommend any users to hold off on ATI 2021 at this time until Acronis resolve the serious issues introduced along with the new CyberProtect feature, which should (in my opinion) never have been released in the current state it holds!

Users with ATI 2021 should be aware of KB 65642: Acronis True Image 2021: Scheduled antivirus scan runs even when protection is disabled

Steve

I checked my files again and I see I did install 21400. I may have done other updates via the application. However, I wasn't running 25700, so thank you for that. 

I will of course take your advice, uninstall 2021 and install 25700. I assume that the .TIS files built written under 2021 won't work, but I guess I can simply "add" the latest versions of the 2020 backups, and then run again any where the data have changed since the 2020 uninstall.

Meanwhile, on the assumption that 25700 will work fine, I'm mark the thread as solved on yoru comment.

Thanks again for your input !!