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new update issues

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tried to update update for TI 2020, the update started to BUT at the very end it kept running no install but it kept running for over an hour and no install.? now what?
thanks for help

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Allen, assuming that you are installing within ATI 2020, i.e. from build 21400 to 22510, then the best suggestion is to download the new build installer from your Acronis account downloads page then run the program as Administrator.

It may be worth doing a restart of your computer before doing the above just to clear any locks that the previous failed update left behind.