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The backup runs at night. In the morning I can see the status but it is incomplete status with the subject message. See attached screen capture_0.png.
It is a little more complicated than that -- the first time I look the status line (grey in the attached image) has all the color-coded categories. When I come back to it a few minutes later it looks as shown in the image.
If I click on replica I see the second image.
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Capture_0.PNG | 60.94 KB |


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One of my symptoms is that the detailed info is shown correctly just after a backup but disappears some time later.
Are there instructions for doing a "Repair Install" somewhere? That may be what I need to do as I had a different problem a couple of weeks ago that Acronis fixed at their end. Lots of finagling was done so maybe some sort of repair on my installation is need to reset things.
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See KB 60915: Acronis True Image: repairing program settings - which has details of doing a repair install.
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