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No information about the file content with Acronis true image 2021

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Maxwell, that message just means that ATI cannot display the graphic suggesting how the backup contents might be split into Pictures, Videos, Audio etc but is purely glamour of no real value or use!

Open the Recovery page for your backup tab and confirm that you can see the actual content for your backup task?

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Comments: 7092

Hello Maxwell,

according to my colleagues, this behavior is expected for backups added from other locations (when you add an existing archive to the list via Add backup button) and backups from Cloud.