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Odd one on Cleaning up Version.

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Wife's PC has been having some Shutdown problems. It doesn't always complete, although it has been when Acronis does it when it completes.

She did get email that it did last nught, but the PC's power light stayed on and the screen and network adapter were off. When this happens, she uses the Power button to turn the PC of. Windows does NOT report an error that the PC was turned off improperly in Event Viewer when this is done. Figure it is a minor problem as it doesn't always happen during shutdown.

Well, last night it did after Acronis ran, did not shutdown after ATI 2020 ran. No problem turned the PC off and on.

A few hours later ATI ran? She does a weekly backup, not daily. Looked at the back up drive and her email and it seems to have created the backup at the same timestamp of yesterday? Next run should have been a week later.

I assume somehow Acronis didn't know it had run, and started a new run?

So we stopped it.

Now  I looked at kb 61844  to see how to clean out the partial backup?

I can't, this is what I see on her PC on the pulldown for 'clean up versions':

I assume the BLUE ! has something to do with this? The ones with the Green checks show the cleanup option.

How do I remove the partial backup?

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Irv, if you open the Recovery tab for the problem backup task, does it show any content?  Are there any files that have been created by this task on the N: backup drive?

The screen image suggests that ATI thinks this is a new backup task hence just the Clone and Delete options being offered.  If this is incorrect, then try using the 'Add existing backup' option and selecting one of the previous good backup files to add then check the menu options again to see if the missing options are shown again?

Steve, I guess I opened the backup drive and then saved it? That seems to make it think it is new?

Anyway, I did ADD the small TIBX file and that seems to bring them ALL back (I think?). I say I think as the main page still has that Blue ! on it?

Is this a problem? Does it not think it ran a backup?

Otherwise it looks OK?

I only added the single small file, I did NOT add the others, but I assume it 'knows' about them and I didn't have too?

Irv, good that adding the existing 12kb metadata .tibx file has corrected the menu options etc.  The 'X' is an indication of the status of the last execution, i.e. that you stopped it / it failed.  You have the option to explore any of the available backup files to check they are ok, or to use the Clean up versions tool to remove any that are not wanted.