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Restauration de dossier

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Bonjour,
Plusieurs question à propos de la restauration des dossier.
1/Je fais des sauvegarde avec Acronis dans l'onglet sauvegarde et sans problème elles se font sur le disque (NAS) choisi et je vois les fichiers Tib dans l'explorateur
En revanche, si je demande la restauration dans l'onglet "restore", il me met "aucune donnée à récupérer" !!
Mais, si je fais cliquer directement sur le fichier tip du NAS et que je demande la copie du dossier vers un disque donné, ça prends des heures car il ouvre sans cesse une fenêtre avec le nom du fichier Tib et me demande "ouvrir ou annuler", puis il ferme la fentre et ouvre la même, sans cesse . Peut-être est-ce lmié au sous repertoire à  restaurer.
N'y a  t il pas une solution plus rapide et automatique ?
2/ quelle est la différence entre la fonction sauvegarder et archiver ?
Merci pour votre aide

Marc

Hello,
Several questions about file restoration.
1 / I make backups with Acronis in the backup tab and without any problem they are done on the disk (NAS) 
chosen and I see the Tib files in the explorer
On the other hand, if I ask the restoration in the tab "restore", it puts me 
"no data to recover" !!
But, if I click directly on the tip file of the NAS and I request the copy of
the folder to a given disk, it takes hours because it constantly opens a window with the name of the file Tib and asks me "open or cancel "Then he closes the window and opens the same one, unceasingly. Maybe it is linked to the subdirectory to be restored.
Is there not a faster and automatic solution?
2 / what is the difference between the save and archive function?
Thanks for your help
Marc

 

0 Users found this helpful

Marc, welcome to these public User Forums.

What version of Acronis True Image are you using here?

What type of backup image are you trying to restore files from?
Is this a Disk backup or a Files & Folders backup image?

I am not aware of any particular recovery issues with backups stored on NAS and I am able to over the Recovery page for my own NAS backup tasks and see the contents with no problems.

Normally, "no data to recover" would suggest that the backup has never been completed, or else that their is a permissions problem with accessing the data.

1.  I agree with Steve, but there is too little to go on currently to be sure.  It sounds like a permission issue, or maybe that you've moved, renamed, or deleted some of the .tib files manually?  Could that be the case?

One of the easiest ways to test, is to copy your existing backups to a local USB hard drive and attempt to recover them (to a new/different location - not the original) using your rescue media.  This should confirm if the backup is really good or not.  And I suggest using rescue media, because the files will have the same name as the originals on the NAS and you can't add them into the Acronis GUI a second time if the backup is already there with the same name.

2. Archiving is not a backup.  Please read this support documentation:

https://www.acronis.com/en-us/support/documentation/ATI2019/index.html#37963.html

Essentially, you are just moving original data from one location to another.  A backup preserves the original data in a proprietary format and that file can be used to recover the contents.  This allows you to keep the original data and a backup, or multiple backups of the same data so you have a chances (chances) to restore data from different backups and backup times.