TI for crucial - Unable to select clone type
Hi,
I’ve been trying to get a clone of an aging acer aspire laptop onto a new crucial mx500 SSD. but whenever I try I can select the source and destination drives - then I get an option for either selecting
Clone for use in this machine
Clone for another machine
clone as data drive
(sorry for paraphrasing - not near the laptop)
and can’t get passed it, doesn’t matter what I pick - the busy box pops up and spins briefly but goes no further - no error , just won’t go past it that screen.
I’ve tried both in windows and booting to a usb created in TI. Same result.
wondered if anyone had seen this behaviour before?


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Thanks for the replay and advice Steve, trying that approach instead.
first wrinkle is that the recovery option wants a ti format backup file (maybe that’s a limitation of the OEM version) - doesn’t find the windows backup.
Beginning to regret offering to try and ‘fix’ this ailing laptop ;)
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Simon, you need to create a new Backup image using Acronis, it cannot use a Windows backup file.
KB 63239: Acronis True Image 2020: how to back up entire computer
KB 63252: Acronis True Image 2020: how to back up files or disks
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Thanks Steve, that was my bad - been trying too many different things and crossed the streams.
have now borrowed a 2nd connector so I can have the crucial drive and the drive I’m backing up to connected.
Set up a new backup in Acronis and kicked it off - that’s been saying ‘calculating the data size’ for an hour now (there’s only 100gb used on the source)
:(
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Simon, the 'calculating data' is a bit of a pain but it will move a lot more quickly when it gets past that stage! Just been through the same with one of my older Dell laptops that I discovered had not run several scheduled backups due to power issues I hadn't noticed. These things always take longer when you are watching them!
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Just to not leave a cliffhanger, the backup in ti eventually failed after 8/9 hrs (can’t recall the exact error - but the jist of it seemed to be the source drive had ‘serious faults’ - but windows claimed all was well)
Admitted defeat and just installed a fresh win10.
Aging Acer now starting up in seconds rather than minutes.
(thanks to Steve for taking the time help and advice along the way. )
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