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TIBX Back-up not detected in restore mode ATI

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I recently made a back-up from an old computer.

Plugged my back-up drive into my new computer, when I go to the explorer files I can see the back-up in the drive.

But when I'm launching ATI and I want to restore the back-up, ATI can't show me the back-up. Can't show me the back-up made by this same app.. 

I don't know what to do and I'm fairly dissapointed in Acronis products. 

0 Users found this helpful

Hi,

The link below should help:

Add existing backup