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Too many activations

Thread needs solution

Monday, 14 August 2023

Hi All!

I have a perpetual license for Acronis True Image 2020 to use on 3 computers.

I am currently using it on 2 computers but it tells me, "Too many activations" and that I must fix this in 3 days.

When I login to my account at https://account.acronis.com/ I see my licenses BUT I do NOT see the individual computers that are tied to my license so there is no way for me to de-register any licenses even if I have installed Acronis on more than 3 computers which I have not.

How do I fix this problem so I can continue using Acronis uninterrupted?

Thank you in advance for any help anyone can give me to resolve this problem.

Sincerely,

Ace

0 Users found this helpful

Ace, welcome to these public User Forums.

Information for perpetual licenses is not shown in the Acronis Account pages - this is only available for users with subscription licenses!

See KB 62744: Acronis True Image 2020 (Windows): "You've exceeded the maximum number of activations for this serial number" - for moving your license to the new computer.

Note: please ensure that you have the final build version #38600 of ATI 2020 installed which is required to perform online activation with the Acronis servers due to security changes.