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Tools won't open

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I upgraded to Acronis 2020. The tools won't open. I uninstalled and used the Acronis cleanup tool. Then I reinstalled. Same issue. I want to clone the disc, but clicking on the Clone Disk box does nothing. I'm using Windows 10. Suggestions?

1 Users found this helpful

Kevin, welcome to these public User Forums.

Did you install ATI 2020 using an Administrator level account (as required for the application to have the correct authorities and privileges)?

Can you open the Clone Disk tool from the Windows start panel?