True Image 2020 is so slow on restore process compared to old versions
I have been using Acronis True Image home for probably a decade. Restore process from DVD usually takes about 20 minutes tops for a drive under 250GB. I had to restore 2 computers this week... the first (82GB) took 2 hours on an i7-8th Gen system, and the second looks like it will be similar. It starts out saying 38 minutes, and exactly 38 minutes later it appears to be 40% complete and the time just went from 31 minutes to 38 minutes remaining! I am using the Linux restore media on DVD (Same as I have for years). Each system used newly created media from the True Image program. Both systems the new HDD is a Western Digital 1TB 7200RPM (Different batches). WTF?


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All USB 3.0 external drives holding the backup copies. Do you think it is only pulling USB 2.0 in the linux version? I was not able to get the PE version to ever load successfully. All of the machines are different, and maybe I have to do more than just let it boot? I gave up quickly on those attempts.
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I would expect Linux recovery media to support USB 3 with its generic drivers. However, there have been reports of problems with external USB enclosures with multiple drives which have a custom chipset for which there is no generic driver, or Linux is not aware of the necessary driver.
I assume you have confirmed you are connecting to a USB 3 port rather than a USB 2 port. Another possibility is that the USB cable is not seated properly or has a defect - these should be reflected in performance when using the drive when booting normally rather than from the recovery media.
Also, not all USB ports are equal in reliability - those on the front/side/top of the case attach to a header on the mainboard and such connections can be problematic. It is always best to use of USB port on the back of the PC as they are more reliable.
Ian
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System 1 used a brand new Toshiba 1TB. USB 3.0 expected speeds while connected to Windows. Shows the blue light (vs White for USB 2.0).
System 2 took 2 hours to complete on Linux. For testing, I am doing the recovery to a SSD (Samsung EVO 860 500GB) on the same system, but using the Windows PE. It took 10 minutes for the PE to boot from DVD. It is currently restoring the image. I know this is not a fair test, but should show me the best possible results according to everyone.
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I would suggest installing the latest Windows 10 ADK & PE kits on your system where you have ATI 2020 installed, then look at creating new WinPE rescue media using the MVP Custom PE Builder tool where you can select to include the Intel RST drivers needed for NVMe and RAID support but without adding in device drivers from that host system.
I have used this approach across multiple versions of ATI from back with 2017 through 2021 and this normally works fine with other computers that I use or that are brought to me for help or repair.
The one key aspect to be aware of is that of matching the BIOS boot mode of the installed OS when booting any ATI rescue media, i.e. both using UEFI or both using Legacy boot.
The MVP version of the PE media will include all installed Acronis applications such as Disk Director, Revive and Universal Restore as well as True Image, plus includes a File Manager, Web Browser, image capture & PDF reader, along with the ability to add in other PE capable tools such as CCleaner, Recuva, Speccy. It can also include BitLocker support if needed. Link in my signature.
Boot from DVD is normally a lot slower than from a USB stick but this will depend on how much memory is installed as well as speed of USB / DVD ports etc.
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