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Unable to find backup files

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After a ssd crash (ssd seems to be dead) My lasts backup are on an external hd as tibx files

Acronis didn't want to find it when entering in recovery mode.

need help

thanks

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Bertrand, welcome to these public User Forums.

Sorry to read of the SSD crash but not enough information to be able to best advise you here?

How are you attempting to perform the recovery here?
Are you booting from the ATI 2020 rescue media for the recovery?
Have you reinstalled Windows and the ATI application then doing the recovery?