Skip to main content

Whole Backup Fails on Individual File Errors

Thread needs solution

Hi, I am having some trouble with some files I am backing up, which appear to have bad clusters.

I am fixing the files separately to this topic, but am concerned about ATI's handling of file errors in scheduled backup tasks. I would expect it to skip files it is unable to backup, but instead the whole backup job fails and nothing is available to recover. It seems crazy to throw away a whole backup because a handful of files have errors.

The two errors I am getting in the Demon log for each file is:

E00170027: Failed to back up file or folder '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy32\[full_file_path+name]'. It may be blocked by another application.
E00040019: Failed to back up file or folder '[file_name]'. It may be blocked by another application.

Are there any better error handling options available somewhere, e.g. continue on file error?

Regards,
Chris

0 Users found this helpful

Chris, welcome to these public User Forums.

If you know that you have potential corrupted files / bad clusters etc on your disk drive, then you really need to fix those issues first or else any backup you create is likely to be compromised, especially if you let it ignore any errors that are encountered.

From the error messages above, this suggests to me that you may have some files identified as malware which are being locked by your antivirus software which is preventing access to them!

Hi Steve, thanks for the ideas. Your point about the backup being compromised is a good one but IMO it does depend on what you are backing up. In this case it is a library of photos (~65,000), so I would rather have two or three files missing from a backup than what I ended up with: a month of not being backed up at all.

The backup was successful last night after a checkdisk resolved the bad sectors, though I wouldn't call the photos in question repaired! haha
image 376

It would still be great if anyone knows of additional options for error handling.