Acronis 2021: cannot delete a backup profile or cleanup files - never asks for password
I have tried every way I can think of to accomplish this. I have a backup job that backs up to an external SSD drive then replicates that backup to Acronis cloud. I tried to recover a file from the external drive the other day and no matter what I do Acronis generates an error. File is in cloud version of backup. So I no longer trust Acronis at all for local backup. I want to get rid of that backup job and all the associated files.
Acronis never asks me for a password for the backup files when I go to delete them so both cleanup and delete fail. I have tried both through the product interface and the cloud control panel, nothing works. I also cannot delete the backup job profile itself so it keeps running every night. I'm very frustrated with this product.
I am now backing up everything to Acronis cloud through another new job and that seems to work fine but I really need to stop running the original backup job.


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Thank you. I did discover on my own that the issue was replication was going on in the background. Once I stopped that I was able to delete the job. I too gave up on replication strategy and created a new backup directly to cloud. I could not reliably recover anything from local drive acronis backup even from verified files. So, cloud backup it is.
Thanks again.
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