acronis 2021 making 2 backups
i backup every friday, c: drive, the file is usually around 38 gigs, the last 3 times i have done a backup
acronis is making an extra copy of the backup and putting a -0001.tbix ,along with the original backup without the
-0001.tbx
does anyone know why this is happening?
thanks in advance pat
More information would help us in assisting you with this issue.
- What operating system and build are you using (for example Windows 10 x64 Pro 20H2 build 19042.8040;
- what build of ATI 2021 are you using (the latest build is 35860)
- what sort of backup are you making - as it uses *.tbix it would be disk and partitions of some sort
build is 35860 win7 64bit
have 4 1tb ssd's c d e f
backup c to folder in f jan feb etc
this didnt do this in jan.
just started, before just made only 1 backup file tbix
not doing incremental doing full
Screen shots of your backup task Activity panel and one showing your backup files from your backup drive would be helpful here.
i dont know how to do screen shots
i will tell you i think this may have to do with how i name the files ie PAT-MAIN FEB-05-21
PAT-MAIN FEB-12-21 etc
i just made a backup and named it PAT-MAIN new
and it worked fine only 1 backup
maybe i need to change the way i name these files?
Pat, when are you changing the names of your backups?
If you are changing the name of the files after they have been created, then this would cause problems.
i dont change the file name after. i make a backup every friday afternoon with the date as the name
ie feb-19-21 the program puts PAT-MAIN on the front of the file name
if i change the way i name these files it may not do it again?
Pat, how exactly are you adding the date to the file name for your backups?
Also what type of backups are these? Are they Disks & Partitions backups or are they Files & Folders backups?
What file extension do your backup files have?
ok, here is the procedure,
first add backup, when you do this at the top of left acronis puts PAT-MAIN i click on this and add the date
so it would look like this PAT-MAIN FEB-19-21
then i go to source that would be c: the whole disk, then browse target f: acronis/ feb then the file name from above
extension shows tbix
there is a folder for every month jan feb etc
each months files are put in that month folder
files are kept for 2 months then deleted
Thanks Pat, so in essence you are creating a new backup task every time and just modifying the task name to add the date of the backup.
Are you keeping these new backup tasks in the Backup list for the ATI 2021 application GUI?
How are the files being deleted after the 2 month retention period?
i make a new backup every friday a new file around 38gig with that date as a file name as above
the backup list on the left side of the program has all of those names however in the program ie there is only one file name for say feb-12-21 but if you look in windows explorer in that folder there is 2 files with feb-12-21 one has .tibx and one has feb-12-21-0001.tibx
with this you can use the program to delete the file and the file name in acronis, that is what i have been doing. in the old version i had to delete the file in win explorer and remove the file name in the list in acronis
hope this helps backup i made a couple of hours ago worked fine i just called it "new" after the pat-main
the backup list on the left side of the program has all of those names however in the program ie there is only one file name for say feb-12-21 but if you look in windows explorer in that folder there is 2 files with feb-12-21 one has .tibx and one has feb-12-21-0001.tibx
Pat, when you see the 2 files, what are the sizes for these?
What I would expect is that the file with just .tibx without any suffix (-0001) should be only 12KB in size, and if so, this is a metadata file created because the backup has run more than a single time, where this is normal for the new .tibx file format.
If you are not expecting the task to run more than one, then check your Schedule page Options for the new tasks you are creating and ensure that this is set to be not scheduled! The default settings would set a schedule to run the new backup once a day at the time that the task was created.
See the following KB documents published by Acronis with regards to .tibx files.
KB 63518: Acronis True Image 2020: do not delete first tibx file
KB 63227: Acronis True Image: Do not delete .TIB or .TIBX files outside of Acronis True Image
KB 63498: Acronis True Image 2020: new tibx backup format FAQ
KB 63425: Acronis True Image 2020: Limitations of tibx backups
KB 63445: Acronis True Image 2020: how to view and manage backup versions in new backup format
KB 63444: Acronis True Image 2020: tibx backups in local destinations
the tibx file is 37,707,840
the -0001.tibx is 37,812,440
beats me!
Pat, probably the best way for us to try to understand this further would be for you to share an Acronis System Report zip file with us, so that we can look at the logs that Acronis creates when you run any backup tasks.
See KB 58820: Acronis True Image: Collecting System Report for how to create the report.
The zip file is likely to be larger in size that the 3 MB limit allowed here in the forums for file uploads, so you would need to share it via a Cloud service such as Dropbox, OneDrive, Google Drive etc then either post a link here in this topic, or else send me a private message with a link (click on the option to 'Send message' below my name at the left side of each of my posts).
its only 45k
cant seem to upload this file
only 45kb
That is very surprising Pat, please use the File > Upload option to share the zip file with us.
Pat, just saw your further post about issues uploading the file, so suspect that the System Report creation process hasn't finished when you tried to upload the zip file, so it was still open. It normally takes a while for the system report to complete!
Pat, lets try a different method of just capturing the Backup Worker logs that are created by your backup tasks.
Copy the commands shown below into a Windows batch command file, then run this on your PC. Then save the batch file to your PC in a folder such as C:\Temp as file BackupWorkerLogsZip.bat
Rem: File name = BackupWorkerLogsZip.bat if not exist C:\Temp (mkdir C:\Temp) if exist C:\Temp\BWorkerLogs.zip (del C:\Temp\BWorkerLogs.zip) powershell Compress-Archive C:\ProgramData\Acronis\TrueImageHome\Logs\backup_worker C:\Temp\BWorkerLogs.zip
To launch a Command prompt window, type in CMD in Windows (search box), then select the option shown for CMD.exe which will open the black command window.
If you saved the batch file to C:\Temp, then change to that folder as shown below, then run the batch file by calling it's name.
Microsoft Windows [Version 10.0.19042.804]
(c) 2020 Microsoft Corporation. All rights reserved.
C:\Windows\System32>cd \temp
C:\Temp>BackupWorkerLogsZip.bat
C:\Temp>if not exist C:\Temp (mkdir C:\Temp )
C:\Temp>if exist C:\Temp\BWorkerLogs.zip (del C:\Temp\BWorkerLogs.zip )
C:\Temp>powershell Compress-Archive C:\ProgramData\Acronis\TrueImageHome\Logs\backup_worker C:\Temp\BWorkerLogs.zip
C:\Temp>Once the command has finished, then you should be able to upload the zip file from the C:\Temp folder
sat evening, decided to delete all backup files i have made. including the one on my ssd usb enclosure
then did 4 backups 2 sat and 2 sunday, 3 on f:/ acronis/feb changed the way i named the files to just simple 0220a
0221a all 3 worked just fine no copies also made one on external drive and also worked ok
dont know what caused this but i guess the problem is solved
thanks for all you help
pat