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Acronis Agent Core Traffic

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Hello,

i saw per accident an entry for the network traffic of this service called acronis agent core

I uploaded the picture of it.

So is this upload to be expected? What kind of traffic is that?

It is the upload, that concernes me.

I use acronis true image 21 and activated some kind of trial of "advanced protection" and have an Acronis True Image Essential licence

Best Regards,

 

Tobias

 

 

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acronis.png 19.69 KB
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Tobias, welcome to these public User Forums.

Please see KB 65464: Acronis True Image 2021: Windows services and processes for details of what each of these does!

Where was your image captured and what are the headings for the columns shown?

Given that you have activated the trial of the new Cyber Protection features, then the traffic being shown may well be related to virus definition updates etc for those features.

Hello Steve,

 

thank you for your quick response.

You are right, i need to clarify the picture.

The image was taken out of Kaspersky´s network monitor.

First column shows recieved data, second shows sent/outgoing data and the third both together for a period of a Month.

(at my Working Laptop this is even more)

I don´t have cloud or other external Backups enabled.

So i am interested where this big upload numbers come from and maybe even more where the go to.

They also align with the monthly report of the outgoing traffic via my fritz!box.

thank you in advance

Tobias, thanks for clarifying the image columns.

The volumes of traffic do look very high and would be an obvious concern if you are on any form of metered connection with usage charges!

I do not use the new protection features myself and your experience here has reinforced my decision!

I can only recommend that you should raise this issue directly with Acronis Support and challenge them to explain why such volumes of data are being transferred to / from your PC?

One point of note, you should only ever have one antivirus application active on your PC, so if using Acronis Protection, only that should be active, else if using Kaspersky, only that.

See KB 67117: Acronis True Image 2021: using two or more antivirus solutions on the same computer is not recommended

KB 65499: Acronis True Image 2021: Advanced Antimalware Protection FAQ

One further point, please be prepared to see nag messages after your protection trial after it comes to an end!

thank you,

i opened a ticket.

even without a metered connection. There is an upload of significant size from my compuer to unknown without an explanation.

let´s hope for the best answer.

i am aware of the article about multiple security programms.

i intended to use acronis only for backups - then i gave the build in security features a shot - but that´s a different topic.