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Acronis True Image 2021 Update 1 [Mac] System Panic!

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I installed the Acronis True Image 2021 Update 1 [Mac] update. Soon afterward, my iMac crashed. ATI 2021 was identified as the reason for the crash.

I created case 04665915. It contains the crash information. I wish that I could find this case online somewhere. You would think that the autoresponse email would contain that link.

ATI 2020 actually saved my butt after a system failure this year. Ever since ATI 2021, for me, the software has been unreliable. I am concerned that if I were to have another system failure, that I cannot count on ATI. I used to use Acronis for Windows before there was a mac version. This is disappointing.

 

 

0 Users found this helpful

Mirko, welcome to these public User Forums.

Support case information is not shown online other than by signing in to your Acronis Account where you should be able to find an option by clicking on the icon for your profile (top right corner) then on 'Support requests' which will open a new panel with details of any open support cases.