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After TI 2021 update, backup goes to 31MB and then stops

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I just updated to the latest version of TI 2021.  Since updating, now when I go to run a full backup, the meter bar goes to 31MB and then just stops.  I've let it sit for hours and it never progresses past that point.  This was not an issue prior to this update.

I'm backing up to an external USB WD My Passport Ultra drive.

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In general terms this behavior suggests that the app has encountered some type of error on disk.  Are you saying that backup portion of the process is where this hang occurs?  Assuming you are then I suggest that you run chkdsk without options on both the source and the target disk to check for errors/corruption.  Chkdsk needs to be run on all partitions on each disk.  For non-lettered partitions a drive letter needs to be temporarily assigned to run the chkdsk tool on such partitions.

The command can be run from an admin command prompt of an admin PowerShell prompt.  The syntax for the command is:

chkdsk X: where X: is the drive letter assigned to the partition being checked.

If you need further guidance please see the link Fix Disk Corruption in my signature below.

Report back your findings.