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ATI 2021 39184 Error 0x40014

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Hello team,

On the latest 25.7.1.39184 udate, it seems that I am continously getting the Error 0x40014: Access to the file is denied after the ATI DOES not make a partition backup. Th file backup is ok.

As the side comment, the ATI 2020 work fine.

Please advise.

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welcome to these public User Forums.

I would recommend trying reselecting both the Source and Destination options for your backup giving the error message to see if this will help resolve it.

If not, then more information is needed, i.e. what are you backing up, where backing up to?

There is a new MVP Assistant log viewer tool that has now been made available by Acronis via the Community Tools page.. 

If you have Disks & Partitions backups created on ATI 2020 or later using .tibx files, then look in the Backup Worker logs.

If you have Files & Folders backups using .tib files (or Disk backups from earlier versions using .tib files) then look in the Demon logs.

Other logs are shown by the MVP Assistant under the 'Active Logs' heading of the Log Viewer page of the Assistant.

The log files should be zipped to preserve their original file names if sharing in the forums and would need to be less than 3MB in size, otherwise you would need to share the zip file via a Cloud share service such as OneDrive, Dropbox etc.