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ATI 2021 not recognizes external Hd to restore the OS partition

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Hi guys, 

I have  a problem with ATI 2021 that not recognizes external Hd when I try to restore the only OS partition. Instead when I try to restore ( from the same hd) the data partition or single folder or file, ATI runs perfectly. It happens in both cases if I use Acronis secure zone to store my C: partition or a simple folder named partition on external Hd.

I need help about this.

Thanks

Daniel

0 Users found this helpful

Daniele, welcome to these public User Forums.

How exactly are you trying to do the restore of your OS partition here?

Where is the backup stored?