Skip to main content

Backup task was hung at consolidating versions

Thread needs solution

Last night my normally reliable backup task suing the .tib format was hung up this morning at validating and consolidating versions. The GUI showed less then 1m remaining. The only button active for the task was STOP. I stopped the task and the closed the GUI. I just got back to this machine and reopened the GUI and the shutdown task prompt appeared and the count down displayed. I canceled the shut down and everything appeared to be normal. This is reminiscent of the beta issue [Solved} Shutdown when task complete fails. where the shutdown would not complete unless the GUI was open. I will send feedback to Acronis. Let me what logs to attach if that will help.

0 Users found this helpful

Tom, if you attach an Acronis System Report to your feedback, it will include all needed logs and other information.

I just sent that now. The first time I forgot to attach the report.

This task ran successfully last night. I will continue to monitor.

That is progress. 

With ATI 2021 i feel that my progress is like that when walking in wet concrete - very difficult and not getting anywhere.

Ian. I never experienced a failure like this even during the beta. We'll see what happens.

Tom, I also have had some serious issues with the release version. Not sure if they were more problematic. At least some of the ones I had during beta testing were easily solved by increasing my Cloud storage.

Ian