Backups have stopped. Acronis says that there is not enough space on the NAS. But there is actually plenty of space.
I have acronis true image version 2021, build 39216
Backups have stopped. Acronis says that there is not enough space on the NAS. But there is actually plenty of space.
But the NAS shows plenty of space:


- Log in to post comments

Steve Smith wrote:Patrick, what do you have for the settings at the top of the Notifications panel for your backup task to the NAS?
In particular, do you have the option to 'Show notification message on insufficient free disk space' enabled? If so, what size have you set for the 'Notify me when free disk space is less than:' value?
This option can cause this type of error message you are seeing!
I have this:
- Log in to post comments

Ok, thanks for confirming! The next obvious check is whether you have configured any quotas for the NAS account being used with the backup task?
I would expect that the Backup Worker log for the backup task would have mention of whether any quotas have been exceeded?
There is a new MVP Assistant log viewer tool that has now been made available by Acronis via the Community Tools page..
If you have Disks & Partitions backups created on ATI 2020 or later using .tibx files, then look in the Backup Worker logs.
If you have Files & Folders backups using .tib files (or Disk backups from earlier versions using .tib files) then look in the Demon logs.
Other logs are shown by the MVP Assistant under the 'Active Logs' heading of the Log Viewer page of the Assistant.
The log files should be zipped to preserve their original file names if sharing in the forums and would need to be less than 3MB in size, otherwise you would need to share the zip file via a Cloud share service such as OneDrive, Dropbox etc.
- Log in to post comments

Patrick,
Do you have a Recyle bin folder on your NAS? These can grow quite large with old files thus are also a consideration when facing your issue.
- Log in to post comments