Can’t create local backups
Hi,
I need help please for the urgent matter- for several weeks now I cannot make image backups to local drives anymore. This has worked fine for a long time, but in the past few week no longer works. The errors point to disk errors, and suggest file checking.
- it’s not the destination drive, as I have tried 3 different drives (my NAS as well as 2 different external USB drives). All have passed their CHKDSK runs without errors.
- same with source drives of the laptop being imaged; no CHKDSK errors. All partitions checked based on their logical drive letters.
- in fact, the image when backed up to the Acronis cloud works just fine. That’s what makes the inability to back up locally confusing and frustrating.
- I tried IDrive (I don’;t like it...)- and it created a successful backup image to one of the drives that Acronis fails.
Any help you can give is appreciated. Thanks! Win10 BTW, Acronis protection is OFF. ESET is in use, but that is controlled by corporate IT so can’t pause it- but it has been used for years without issues.


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Thanks Steve!
Yes, ATI 2021, build 34340 is confirmed
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I will try a separate partition backup this weekend.
I did suspect what you mention, as it is a Dell with a hidden partition and drive letter (Z: and "ESP"). But iDrive seemed to have no issues with it. And Acronis hasn't had an issue with this laptop for a couple of years....
I will write back when I have results for the individual partition.
Keep in mind that these are company laptops, so I have limited permissions to do partition investigation resize work or other tools research; I am a remote employee many many states away from Corporate IT. Hence why I have used Acronis- no time to send a laptop to IT for reimage, reinstallation of critical stuff, etc. It saved my bacon on a prior laptop once... restore of image was magic!
Any idea why cloud image backups work? I would think that if it was a Dell partition the same error would occur?
Thanks again,
Steve V.
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Steve, difficult to say why this issue with these OEM partitions doesn't impact Cloud backups other than that they use a slightly different backup scheme than used for local backups!
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