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The disk is full - False error

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Despite having 15+ TB of space on my NAS any time I try to back up something to it I get a "The disk is full" error.

Any thoughts?

Thanks

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What kind of NAS is it?  The more specifics you can provide the better the answers will be.

Larry, I would suggest looking at the logs for your Backup tasks running to your NAS to see what these show.  I did some testing yesterday on my own Synology to see if I could reproduce this issue but failed to do so!

There is a new MVP Assistant log viewer tool that has now been made available by Acronis via the Community Tools page.. 

If you have Disks & Partitions backups created on ATI 2020 or later using .tibx files, then look in the Backup Worker logs.

If you have Files & Folders backups using .tib files (or Disk backup using same) then look in the Demon logs.

Other logs are shown by the MVP Assistant under the 'Active Logs' heading of the Log Viewer page of the Assistant.

The log files should be zipped to preserve their original file names if sharing in the forums and would need to be less than 3MB in size, otherwise you would need to share the zip file via a Cloud share service such as OneDrive, Dropbox etc.

Thanks for the help. This is way too involved. I have access to another NAS made by a different company and I have the same issue. I will try to move the files manually and then try creating a new backup. I will just kill the old files after a while. It should not take this much work to do this.