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Error retrieving image COD 1.901.379(0x1D0343)

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I have an image made of a PC that includes boots.
1) - MSDOSS,
2) - Windows XP
3) - Windows 7.

I'm trying to recover the image of this PC on a WmWare virtual machine, but it has an error.
Try to do a restore using the Universal method, and when it reaches 55% it will show this error on the partition containing Windows XP.

Can someone help me.

The partition containing windows 7 worked fine, but the partition containing MSDOSS and Windows XP does not work.
The images show the error.

Thanks.
Attachment Size
Erro Acronis.jpg 278.92 KB
Erro Acronis1.jpg 298.47 KB
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Geraldo, there are several potential issues here:

First, you are using Acronis Cyber Backup for which you need to post to the relevant version forum in the Acronis Business Products Discussions forums area where you will find separate forums for ACB 11.7 and 12.5 versions.

Next, you look to be trying to restore a multi-boot disk image to a VMware Workstation environment and Acronis Universal Restore is more intended, to my knowledge, to work in single boot OS scenarios.

The key error failure point is the lack of an available SATA AHCI mass storage device driver in the VMware environment which is probably because MsDos and XP may have not been using such a driver??

I would recommend trying to create a separate XP Virtual Machine in VMware then restoring just the MsDos and XP partitions from your image to the the new VM.  If that still gives the error, then you may need to try creating separate MsDos and XP Virtual machines, then identifying the device driver(s) that would be needed for VMware from those systems.

My own experience with working with dual-boot systems in VMware is that it has been best to create these directly from a working VM.  I did this recently with a dual-boot Windows 10 VM where I added in a Ubuntu 20.04 partition on a separate Virtual Disk by installing the latter by booting the Windows 10 VM from the Ubuntu installer .ISO file.  Ubuntu handled the setting up of the dual-boot entries in GRUB to allow switching between the two different OS's.

I haven't used MsDos in far too many years but do have a mix of other VM's running XP, 7, 2000, 98, ME and 95 which all work as separate single boot systems.

Hello my friend.
I did what you suggested.

I opened a new virtual machine.
Which I already had, with windows XP SP3 working everything.

Then I added another 500Gb HDD on this machine.

I started the virtual machine and formatted the new virtual disk.
So I got C: and D:
I put in the image file I was trying to restore, which is 320Gb.

After that I started the virtual machine with Acronis boot and ordered the restore of the image file that was on HDD1 to restore on HDD0.

Then I applied the universal restore.

Friend.
The three boots worked. and the three operating systems:
Windows XP
MSDOSS
Windows 7 32b

Thank you very much for your tip.

Restore the image to a working XP virtual machine.

Now everything is OK.

If you need anything contact me.

Geraldo, please edit you post to remove your email address - leaving it on a public forum is an open invitation for it to be harvested by spammers. @Steve Smith can contact you using Private Message.

Ian