Skip to main content

Help, I can’t tell if I did this correctly

Thread solved

I changed my SSD in my XPS 15 9500 to a Samsung 980 1t, opened computer and followed acronis but now it’s giving me two options. Restart when operation is complete and shut down when operation is complete. I picked one but it doesn’t do anything after that. Is it working?

0 Users found this helpful

Update; everything came back up but my computer doesn’t recognize the new 1tb SSD, is this because the backup only shows the old SSD number?

Meg, welcome to these public User Forums.

What exactly are you doing here and how are you doing it?

How did you arrive at the screen shown in your image?

I replaced my SSD, plugged in my harddrive and turned on the computer. acronis popped right up and I followed the instructions for recovery. Selected everything, and clicked proceed then this window came up.
 

A couple minutes ago my whole system came back. All my files and everything but when I look at the files the OS 220 GB, 75 GB free. But I should have the whole TB.

Attachment Size
577234-254378.jpeg 2.06 MB

Meg, thanks for the clarification and further screen image.

The good news is that you have a working new drive and are able to boot into Windows.

The drive / partition size issue is something that is fairly easy to resolve but requires using a different tool given that Acronis didn't do this automatically for you!

First download a copy of the free MiniTool Partition Wizard software and install this.

Next, use the new tool to move the three Recovery partitions shown in your image to the end of the drive - you can use the Move option then drag the partitions to the right one at a time.
Note: the larger 15.9 GB recovery partition is a Factory restore partition and would reset your laptop back to how it was shipped to you with whatever version of Windows it came with. The other two recovery partitions show that the OS has been upgraded at some time, possibly from Windows 8.1 to 10?  Only one of these is actually needed but it probably isn't worth the work to determine which could be removed!

Once the Recovery partitions have been moved to the right, then you can resize your C: OS partition to use the unallocated space on the drive (or create a Data partition in that space etc).