How do I turn ATI Protection features OFF

Roger, I would recommend re-enabling the Protection feature (temporarily) and then clicking on the Protection Settings button (bottom right of the main panel), then turn off each individual option shown on the different page tabs, then disable Protection again permanently.

This should turn off the Vulnerability scan which Acronis default to be turned on!

Unfortunately, even with the new Protection features turned off 'permanently!' all the background services are left running though they shouldn't be consuming any CPU / resources if all the options are turned off.

If you want to try to stop the background services, then you would need to open the Windows Services control panel and then set the start up option for these to be 'Disabled'.  This should stop them from restarting automatically after restarting Windows but they are likely to be started again when / if you launch the main ATI 2021 GUI application!

Please submit Feedback directly to Acronis (use the tool provided in the GUI Help section) and complain about the imposition of these new protection features plus ask for your vote to be added to the Acronis internal change request: TI-213392 Allow installation without Antimalware components

Hi Steve, and thank you very much for taking the time to help people like me.

In addressing your first paragraph, I can turn Protection ON, then turn OFF each of Anti-ransomware, Web Filtering, Real-time Protection and Vulnerability Assessment. These actions are confirmed in the Activity tab.

However when I look at the Protection screen in the Overview tab, it says “Protection is stopped permanently” and in the Protection column it says "Active Protection is turned off". The “Turn off protection“ button is greyed out so I am not given the opportunity to explicitly disable Protection again!

But on checking the Activity tab, I see that Protection has not been turned OFF therefore I’d assume it is still ON. Would you agree?

On rebooting my PC, I note that anti-ransomware.exe is active. Would you have expected that process to have been disabled by my actions thus far?

Your assistance is very much appreciated.

Roger

Roger, if you have turned off each individual element of Protection, and this has been has saved by clicking on the OK button, then the Activity page should reflect the fact and the greyed out button be irrelevant.  See screen images below:

The background services will remain active unless you take the additional active to set the start up for these to Disabled before restarting Windows.

As mentioned above, the services will get restarted if launching the ATI GUI even when the start is disabled!  The only way to prevent this would be to rename the actual .exe file while the service is stopped, i.e. rename anti-ransomware.exe to anti-ransomware.~exe and do the same with the cyber-protect-service.exe renamed to cyber-protect-service.~exe

Steve,

Thank you so much for taking time to explain this to me in further detail.

I'm very happy to now be able to control the security features of ATI using the method you've described. And I've also added my name / complaint via the Feedback feature as you suggested.

You're a star!

Roger

Hello ArtyW,

linked your feedback as a vote for the change request TI-213392 Allow installation without Antimalware components, thank you!

Ekaterina,

I hope this change is seriously being considered for the next release of ATI 2021. I have a feeling that many may be hesitant to go to 2022 without verifying in their existing version that they can operate as they'd like.

Just my two dollars worth (inflation).

BrunoC wrote:

Ekaterina,

I hope this change is seriously being considered for the next release of ATI 2021. I have a feeling that many may be hesitant to go to 2022 without verifying in their existing version that they can operate as they'd like.

Just my two dollars worth (inflation).

+ 1 

+1 here too.