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Impossible save esclusions

Thread needs solution

I try to esclude some folder from Acronis but like in image is not possble

Some solution ?

 

Thank

Hispa

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Immagine55.png 140.65 KB
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This is a new one for malware exclusions being ignored. 

Enchantech wrote:

This is a new one for malware exclusions being ignored. 

So no solution for the moment ?

 

Hispa 

Hispa, what exactly are you trying to exclude and is this to be excluded from the Protection / antivirus feature?

When adding protection exclusions, you need to decide whether you are excluding a single file or else a folder.

Once you have added a new folder, there doesn't seem to be a need to click on Save as the folder is present after leaving the above panel / clicking on Cancel!

Yes i select some folder to exclude but after when i click on Save, you see "impossible save"

Look my screenshot

 

Hispa

Attachment Size
551892-197088.png 147.78 KB

Hispa, I understand and see the same error message when clicking on Save, but the selected folder is being added to the Exclusions for me even after clicking on the Cancel button.

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Comments: 7092

Hello Everyone,

there shouldn't be any limitations in regards to the type of files\folders to exclude.

Marco, the error message shown is too generic, would you mind sending us Acronis system report from the affected PC via Feedback? I'll pass the logs directly to the RnD for review.