Issues with Acronis 2021 Build 39216 where PC wont boot to Windows
I installed the latest version ATI yesterday and found my PC just wouldn't boot into Window as it kept on going to preparing automatic repair and then failed.
The only option left was to boot into recovery using F11 and restore to a recent backup that had ATI build 39184 installed.
I did try uninstalling the old version then rebooting PC and then installing the latest version but this also failed.
The machine that has a problem was only recently purchased (less than 3 weeks) so I know it shouldn't have any conflicting software.
===========My Build===========
Operating System
Windows 10 Pro 64-bit
CPU
Intel Core i5 10600K @ 4.10GHz 38 °C
Comet Lake 14nm Technology
RAM
32.0GB Dual-Channel Unknown @ 1333MHz (16-18-18-35)
Motherboard
ASUSTeK COMPUTER INC. ROG STRIX Z490-I GAMING (LGA1200) 32 °C
Graphics
PL2530H (1920x1080@59Hz)
8192MB ATI Radeon RX 570 Series (Unknown) 34 °C
Storage
931GB SanDisk SDSSDH31000G (SATA (SSD)) 26 °C
953GB INTEL SSDPEKNW010T9 (Unknown (SSD))
Optical Drives
ELBY CLONEDRIVE SCSI CdRom Device
Audio
Realtek High Definition Audio
=============================
I've raised a support ticket and waiting on a response, just wondering if anyone else has a problem?
My subscription for ATI renews in 6 days so would like the issue resolved before then otherwise I will need to cancel the subscription.
Thanks Martyn


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