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Malicious files greyed out

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I have a strange thing happening in Acronis True Image 2021. The Protection tab normally shows all Active Protection enabled. When I checked it today Malicious files is greyed out and the link Turn Protection On is active. When I click the Turn Protection On link nothing changes. Malicious Files is still greyed out. I went into Settings and reset the Active Protection tab to defaults. All items are turned on in the Settings. Still no change...Malicious files still greyed out.

Anyone experience this problem and found a solution?

Al

 

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I had this same behavior 2 days ago.  Yesterday it was all back to normal.  If you look at Windows Security Center you will see that Windows Defender is on.  Not sure what is causing this.

I just went back in to ATI 2021 and the Malicious files item is now enabled and all is working properly. There are still a lot of little hiccups in the new protection module but overall it seems to be working fairly well.

Al

 

Glad to hear that.  Thanks for posting.