More than 15+ hours to restore 235 GB of files??
I am using Acronis 2021 which booted from USB. The time it took to boot was many minutes and it seemed Acronis was hanging after I selected Acronis 64.
Eventually Acronis booted up. I backed up my D drive files (which I moved to my C drive) and folders and backed them up (not complete disk) to my E drive, Simply copy and pasting took about 3 hours.
When I backed up my files and folders using the new extension tibx it took a few hours.The estimated wait times were as usual, grossly inaccurate. I also backed up my C Drive with about 13 GB of data. This took about 45 minutes but the estimated time remaining was always hovering between 6 minutes and 2 minutes.
When I went to "recover" my files and folders from D drive, I was presented the option and tick preserve hierarchy or something similar. I left that blank.I chose to recover the backup and place it back onto D drive. It was backed up from C drive. I am baffled why is it taking so long.
The estimated wait time has been hovering between 15 seconds and 7 minutes. It's been more than 15 hours so far and it's still not complete. My PC has been running full speed with fans blowing loudly which is a super annoyance.
Once Acronis is finished, I am going to reformat my D drive and copy and paste my files from C Drive that I had moved earlier. I don't trust this recovery process.
I remain baffled why this has happened and why (since at least Acronis 8), we can't get more accurate estimate times with our backing up and recovery times. For a premium application, this is not acceptable.
When I backed up my files and folders using the new extension tibx it took a few hours.
Files and Folders backups as I understand it still use the *.tib architecture; *.tibx only used for backing up disks/partitions.
Not sure if I am having a seniors moment, but I am having great difficulty in understand what you are dong, or why you are doing it. You state that you are booting from USB stick, in which case CyberProtection would not come into play (as I understand it).
Ian
@ Jason Andersen you find 2020 better? I think I'm going to go with 2019.
@Ian, ha. I think it's a little bit of that and I explained too much.
First off, if .tibx extension is solely used for backing up disks and partitions, WTH did Acronis make it as the default extension when one selects files and folders vs backing up entire drive/partition?
To clarify. My brand new D drive has been having performance issues using an existing full Acronis backup from another 10 year old hard drive (updated recently). In doing so, drive speeds were just horrible, averaging around 5 MB/seconds.The new drive was just being oddly even when I ran basic diagnostic like chkdsk. I troubleshooted every possible cause.
At the end, I decided to do two things: copy and paste all the files on D drive. I noticed the drive was set as a primary, active partition which it didn't need to be.
Once I backed up my D drive, I "deleted" it and the single partition. I added back the drive, reformatted. Performance jumped back to over 100 MB/s. This worked to regain my lost performance back from the drive. The settings are "logical" drive.
After the long 15.5 hour process of restoring more than 145,200 files I noticed all the files are now "locked". They have a lock symbol attached to the folder. I have never experienced this before. While I can double click the folder, I can access the file when prompted with the pop-up "you don't have permission to access this folder" (I am admin). It did prompt me to continue and give me access; however, the locked icon still persists. Again, this never happened before in my history of using Acronis.
I am also very apprehensive in relying on this restore as I have no way of verifying if my files have been damaged or corrupted during the backup or restore process. I wish there was a way to compare the files other than opening each of them one by one.
Thanks for the additional information. Now I am trying to pinpoint where ATI comes into the picture. Where does a backup/recovery come into play?
Edit: Just noticed that the thread title used the word "restoring", so bit of confusion on my part removed (assuming that means restoring a backup created by ATI). Not sure how this explains the time taken to do the recovery - but it is a lot of data being recovered. Could be caused by multiple USB controllers being used. I have seen transfer speeds reduced significantly when USB drive are "attached" to different USB 3 controllers. [End of edit]
The initial "moving" of the files from the old USB drive to the new USB Drive does not seem to have involved ATI - this I infer from the copy and past comment. Nor is it clear how moving the files back to the old USB drive involved ATI. Whatever process you used seems to have messed up the file permissions.
If you had created a backup of the old dive to the new drive using ATI, and then recovered the files to old drive after it was reformatted, it is (remotely) possible that permission issues could arise if the old drive was previously used with another computer - that would be avoided by selecting the option not to retain original permissions when restoring the backup. [Edit: see User Guide 5.6.5 - not sure if this option was available given the way you recocvered the files - did you do it from within ATI or from Explorer or other file manager? end of edit]
So it appears that I am still unsure what you did. But hopefully we will sort it out eventually.
Ian
PS Just created a files and folders backup an there was nothing to indicate if *.tib or *.tibx was being used - it was in fact *.tib. So why were you think a *.tibx would be created?
Just wondering wrote:@ Jason Andersen you find 2020 better? I think I'm going to go with 2019.
@Ian, ha. I think it's a little bit of that and I explained too much.
First off, if .tibx extension is solely used for backing up disks and partitions, WTH did Acronis make it as the default extension when one selects files and folders vs backing up entire drive/partition?
To clarify. My brand new D drive has been having performance issues using an existing full Acronis backup from another 10 year old hard drive (updated recently). In doing so, drive speeds were just horrible, averaging around 5 MB/seconds.The new drive was just being oddly even when I ran basic diagnostic like chkdsk. I troubleshooted every possible cause.
At the end, I decided to do two things: copy and paste all the files on D drive. I noticed the drive was set as a primary, active partition which it didn't need to be.
Once I backed up my D drive, I "deleted" it and the single partition. I added back the drive, reformatted. Performance jumped back to over 100 MB/s. This worked to regain my lost performance back from the drive. The settings are "logical" drive.
After the long 15.5 hour process of restoring more than 145,200 files I noticed all the files are now "locked". They have a lock symbol attached to the folder. I have never experienced this before. While I can double click the folder, I can access the file when prompted with the pop-up "you don't have permission to access this folder" (I am admin). It did prompt me to continue and give me access; however, the locked icon still persists. Again, this never happened before in my history of using Acronis.
I am also very apprehensive in relying on this restore as I have no way of verifying if my files have been damaged or corrupted during the backup or restore process. I wish there was a way to compare the files other than opening each of them one by one.
You might be right, 2019 may be the way to go.
It was also troubling be online with a Acronis Tech Support person on a chat, giving all the info they requested, assigning a ticket, and them disconnecting in the middle and not calling me back. Typical crap support.
Honestly, how could this be released like this? Do you do regression testing?
I have Macrium also, so maybe its time to go to just that.
Jason, this is a user forum. Those frequenting it are users just like you.
That is not to say that your comments are inaccurate, just that they are directed to the wrong people (users are well aware that there are major problems with ATI 2021). May I suggest that you provide in App feedback, with a link to this forum thread outlining your concerns: 57216: Acronis True Image: Send Feedback. The more users who make informed feedback the more likely things are to be improved.
Ian