Skip to main content

With my True Image 2021, Windows 10 keeps losing the drive letter for the backup

Thread needs solution

With my True Image 2021, Windows 10 keeps losing the drive letter for the backup. The external USB drive (2TB) from WD has 2 partitions:
Acronis HM Fat32 and "Data Backup" 1860 GB in NTFS.

What can I do?

0 Users found this helpful

Siriusbob, welcome to these public User Forums.

One reason why drive letters may change is if you are plugging in other USB devices that are being offered the next available drive letter.  A way around this is to allocate a new drive letter to your backup drive that is further down the alphabet, i.e. pick a letter in the second half of the alphabet such as P, Q etc...

Providing that you are only using the one backup drive with your ATI backup task, then the actual drive letter shouldn't matter as Acronis use the unique GUID of the partition on the drive to identify that the correct drive for the task is connected.