Skip to main content

Online Dasboard not showing second Computer

Thread needs solution

I own two PC with True Image 2021 installed, weekly backups. 

Opening online dashboard only one computer with backup is there.

Where is the second one?

 

Attachment Size
10-09-_2020_11-49-10.png 71.68 KB
0 Users found this helpful

Uwe, please check that the Managed Machine Mini Service is running on both your PC's as this communicates with the Dashboard servers.

See KB 65464: Acronis True Image 2021: Windows services and processes

Uwe, sorry but if the MMS service is running, you will need to raise this issue with Acronis Support as they need to investigate it from their side on the servers.  Please open a Support case with Acronis for this.