Skip to main content

Recovery of data files from a True Image backup by any unrelated Mac or Windows computer

Thread needs solution

I have tried several backup applications over the years, and currently use True image 2021 for windows, the latest update.  My experience with all these programs is they focus their features and advertising on the backup process, with minimal attention to the restore process.  And I am nervous about True Image in this regard.

I do not need to restore the entire system for my restores, just certain folders or files ie the data.  My concern is that it appears that True Image assumes identical hardware for a restore process to be effective.  Even the "universal restore" process apparently presumes a Windows only restore.  This makes complete sense if the system files and applications are the goal, but very little sense if access to the data files are the only target for a restore.

So the questions is how do I recover data files (not system files) from a lost or destroyed Windows computer's True Image backup using a Mac or unrelated Windows machine?

 

Thanks!

0 Users found this helpful

William, welcome to these public User Forums.

The backup files created by the Windows and Mac versions of ATI are not interchangeable and not compatible with the alternative application.

Any Windows backup files created by the Windows ATI program can be recovered on any other Windows system by either installing the same or a later version of ATI, or else by booting that PC from Acronis Rescue Media of the same or a later version of ATI.

The same should be true for Mac backup files though I have no direct experience of that OS environment or using ATI in it.

The backup archive compatibility document in my signature will give more detailed information on this question.

Note: Acronis Universal Restore is less needed since the introduction of Windows 10 and the better handling that it has for dealing with new / different hardware encountered by the OS - and in most migrations is not needed at all.