Skip to main content

Slowness of backup

Thread needs solution

On 2 different windows 1- build, build 2004 with all the patches, Build 30480 is twice as slow. On desktop with 32 gbs. of ram backup to 5tb attached drive, backup took 4 hours. Before installation of KB 4571744 and patches of 09/08/2020 backup took 2 hours.

On laptop with 8gb of ram but backup took 7 hours when it took around 4 hours before the KB451744 along with patches of 09/08/2020. Backup is to 5tb external drive. 

As the graphic for laptop shows, backup on the laptop has slowed downed

 

I run also O&O Software, diskimage 15 backup run 2 hours on desktop and 4 hours on laptop

 

why the slowness I install v2021 on 08/30/2020. thanks

Attachment Size
acrondestop.png 124.97 KB
acronislaptop.png 1.16 MB
0 Users found this helpful

What is KB451744, O&O, disk image 15?

 

KB 451744 has a lot of updates to Windows 10. Have you tried uninstalling the update to see if things are back to normal? Have you run Task Manager to see if there is something else going on which is utilizing a lot of resources?

Acronis True Image does not support Preview or Fast Lane releases of Windows.  If the problem you have persists when this release becomes official then ATI has a problem.  As for now build 19041.450 is officially supported and works fine as you know.

Since 19041.488 has these issues I would suggest if you insist on running Preview version to upgrade to 19041.508 of Sept. 8, 2020.  Releases as close together as these two suggest that the Sept. 03 release has major issues.

I am running version 19041.508 on both machines. No I have back out the new KB. Also these backups were done after the latest patch Tuesday. Also backup on both machines were done prior to the installation of the KB. Slowness was seen at this backup on 9/3/2020.

Please see KB 60589: Acronis True Image: Windows Insider Program (beta) builds support - for the official Acronis statement on support of beta versions of Windows.

Please ignore the above as this does not apply to Windows 10 19041.508 which comes from installing the latest updates for the 2004 build.

Note, 19041.508 is the current release (a/o 8 Sep 2020), not insider/beta/preview. See https://docs.microsoft.com/en-us/windows/release-information/

I just got version 19041.508 yesterday to my PC.  This changed nothing with respect to performance of my defined backup tasks of which there are 7. 

Performance is dependent on many factors beyond the application.  A good number of those factors are hardware related.  They can be as simple as a cable swap or driver update up to, component replacement including storage drives themselves.

To date there have only been a few posts reporting slow performance.  That suggests that the problem is not application related but something else at play.