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Strange Shut-Down Message

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I run -for good reasons- Acronis TIH 2021 as pure backup program. Nothing is scheduled, nothing should run in the background since I have switched-off Active Protection.

Why do I get during shut-down from time to time the strange message:

“<some Chinese symbols>Acronis true image home is terminating the current operation, please wait”?

What do the Chinese symbols in front of the text mean and what is TIH doing?

 

KL

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KL, if you have stopped any or all of the background ATI 2021 services and processes rather than just stop all Protection, then this could cause some strange problems.

Are you running the latest new build #32010 which was released today?

Thank you, Steve, again for your help.

I see the message "Active Protection is turned off", and I would expect that there are no Acronis activities at all if TIH is not running.

I'll install the latest version today and I do hope that Acronis took notice of the massive criticisms formulated in the forum.

Best wishes,

Klaus

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KL wrote:

I see the message "Active Protection is turned off", and I would expect that there are no Acronis activities at all if TIH is not running.

While the expectation may seem reasonable, it is not the case. Even with protection off there are tasks running. To disable all the services can cause some odd behavior as Steve points out. There are also situations where services that were disable can get reenabled by the UI.