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Thread needs solution

Anyone know how to sync new subscriptions licenses for !2.5 if pc or server does no have internet access. Phone support told me to return subscriptions to 3rd part and get perpetual. I told him if they still sold perpetual I would. Now they have to have team meeting to see how I can use my licenses without internet

 

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Barton, welcome to these public User Forums.

To my knowledge all Acronis subscription licenses rely on and must be connected online to allow interaction and activation with the Acronis Servers, so cannot be used on systems with no internet access!

See KB 68375: Licensing change FAQ: Acronis products switch to subscription-only licenses - where this unwelcome change was announced recently!

Barton,

Perhaps this LINK may help.  Activation requires an internet connection so apparently there is some issue with activation on installations where no Cloud service is implemented thus the request for a Team meeting.